Stood up for an employee today...The customer's always right until they are not..... The best part...was the rest of my team sharing the news with the employee and celebrating me after. That conversation will do more for the ROI of my business than that specific customer. Employees #always come first! #business #accountingfirm #leadership #radicalcpa #futureready #difficultconversations #itallworkedout #momabear #empowered #dontbeajerk …see more