Empathy fuels connection. Sympathy drives disconnection. Whether it's work or personal life, empathy is so important in helping us bridge relationships and facilitate meaningful conversions.  In design, it's about seeing the world through other people's eyes and experience things that they might face. In marketing, it's putting yourself in customer shoes to identify their needs, problems, and desires. In life, it's the ability of feeling people to fuel genuine connections.  A short video worth watching on what empathy means by Brené Brown : 1. Perspective taking 2. Staying out of judgment 3. Recognizing emotions in other people 4. Feeling with people  Credit: YouTube #BeInfinity Lessons …see more