The number of companies still displaying prominent banners saying " Do not call us, long waits, only urgent calls only" You've now had 5 months to employ more people, there are millions unemployed. You've had 5 months to let people access systems remotely, you've have 5 months to develop workarounds to let people self serve online. What has been more important than treating customers well, while your P&L goes into meltdown? …see more