Seems likely that "digital transformation" will be even more of thing in the current age. While it's temping to see this as a thing for massive companies and costing a lot, often it comes down to doing simple things well. Is your location correct on Google maps? What about opening hours updated? Are you selling online? It takes about an hour to set up a store and start doing " eCommerce" on Shopify. Does your website work on Safari or Firefox? Does your website crash at the payment screen? or freakout if you try to add the same item twice to a basket? The list goes on. Sort out the basics, it need not take that long or cost much at all. …see more