Few things make me more angry that bureaucracy. The whole world seems like a mess of lazy repetition of the past. Forms to be filled in that will never be read. Boxes to be ticked because that's what you do. Redundant processes based on the complex needs of a pre-digital age. Regulation given as an excuse for any changes. I think a lot about the grandma ham story. I wonder why it is that I can pay suppliers in less than 3 mins, and the largest companies ask me to fill in massive forms and take months of paperwork. What happens if we all treated bureaucracy with the utter scorn it deserves rather than default to respecting "process" and diligence. What if trust, not process was celebrated. …see more