I really wish the world was more appreciative of great design. So often huge hardware projects are completely undermined by poor design. Pretty much every single Public Transit system has terribly designed interfaces for buying a ticket, San Fran and New York being the worst, London having the best. Grocery store self checkouts, McDonalds self serve kiosks, it's like we're happy to spend hundreds of millions on hardware and installation, and nothing on thinking about user flows. …see more