In a world where consumers try to "cancel" brands in the court of public opinion, your #brandreputation is everything. A one-star increase in your Yelp review means a 9% increase in #sales . On the flip side, seeing negative reviews stops 40% of customers from doing business with your brand. When it comes to your public reputation, it's no longer enough to just do your best - you need a #brandstrategy for managing your reputation, and you need it now. …see more