Leaders with resilience create better organisational outcomes. No one inherits this trait; it is learned & earned. A key-point I noticed is misplaced irritability, a pitfall to watch out for. Stress can make the best of us channel irritability to those around us & do lasting damage. When I'm under intense stress, I try to avoid it by 1. Being self-reflective & quiet 2. Compartmentalising stress by dropping emotional baggage as fast as possible 3. Ask myself: Is this worth brooding & spending my time on? Do I have the power to alter the situation? What is the root of my dissatisfaction? …see more