Few things I've written about have evoked as much response as "the rule of awkward silence." The rule is simple: When faced with a challenging question, instead of answering, you pause and think deeply about how you want to answer. But make no mistake, this is no short pause. You might go five, 10, even 15 seconds (or longer) before offering a response. ...Which, if you're not used to doing it, will feel very awkward--at first. So why is this rule so helpful in today's world? And how can you apply it to written communication? (Read more in today's column.) #emotionalintelligence #leadership #management #RuleOfAwkwardSilence #growthmindset #eqapplied #MakeEmotionsWorkForYouNotAgainstYou …see more