I will never understand why Advertising is an investment and customer service is a cost. Let's spend millions trying to reach people, but if they try to reach us, make our contact details impossible to find, incentivize call center workers to hang up as fast as possible or ideally outsource it to a bot. It's absolute lunacy and it absolutely matters. …see more

After a long day in the commercial kitchen preparing my #ChefWonderful delights I like to hit the keys with a crisp, chilled glass of #Montrachet !

Want orange Skittles and pickles in your mini-fridge? Done. Rubber ducks for the bath? Sure. Your chamber decked out in a Spiderman theme? You’re Free to Be yourself at Virgin Hotels when you join The Know https://virg.in/iQC

"Never give up. Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine." - Jack Ma, Alibaba Group

A Worthy Rival does some or many things better than us. Their strengths reveal to us our weakness. The value of Worthy Rivals is to show us where we can improve and grow...and there’s research to prove it! I know, because I asked Adam Grant , one of my Worthy Rivals. Adam’s depth and breadth of knowledge of organizational psychology is un-rivaled (pun intended). He is also the yin to my yang. Which is why I wanted to kick off the second season with the wonderful conversation we had together. This...is season two of A Bit of Optimism: apple.co/simonsinek Also...thank you so much to everyone for the over 1 million listens of season one! I hope these new episodes continue to bring you even more optimism! …see more

So pleased to see Sides Of A Horn – a short film I was proud to executive produce on the global rhino poaching crisis – up for consideration for the Best Live Action Short Film Oscar. Watch the full film here: https://lnkd.in/eC8YBPz #ReadByRichard

Very sad to hear Gay Byrne has passed away. He was a great entertainer and an integral part of Irish life, who pushed important societal issues forward

A mortgage will be the biggest debt most peoples experience in life. Don't you DARE considering investing in real estate before answering these questions. https://lnkd.in/eNN8Rdi

So Zoom stock could shoot up 40% today, making it worth over $120bn, more than double all US airlines put together. The thing I don't get is: 1) It's not that good. 2) It's got zero proprietary tech 3) Switching to other services is remarkably easy and would be rapid because of the same network effects that allowed Zoom to thrive fast. 4) The world will only ever do fewer video calls from now. It made $471m in profit this quarter, it will only ever make less money in the future. 5) Apple, Google, Microsoft, and every VC in the land will be finding ways to tackle them. The stock market seems to be remarkably stupid these days. It's money following sentiment and cluelessness. Greater fool theory, not reality. Don't even get me started on Tesla. …see more

On Friday July 17th, we discussed chapters 3-5 of The Infinite Game. It was so much fun. Want to live with an infinite mindset? Check out The Infinite Game LIVE online classes at simonsinek.com/inspireU …see more

Change Please launched four years ago with a Virgin StartUp loan to disrupt the coffee market and tackle homelessness at the same time. Proud to see it served on-board Virgin Atlantic and previously on Virgin Trains in the UK: https://virg.in/ijV #VirginFamily …see more

Happy Father's Day to all the dads out there. May you all have a wonderful day, surrounded by your families. It certainly is a special day for me. Am so grateful, both as a son and a dad: In remembering my amazing father and in spending the day with my loving family. #fathersday …see more

‪I still can’t wrap my head around this college cheating scandal!! Aside from the obvious issues, why would you screw over YOUR OWN kids like that? ‬

Key Ingredients of Great Teams who generate results & say 'We did it!' 1. Clear Expectation of roles & responsibilities 2. Collaboration, Dependability, & Trust among the team 3. Each person has a sense of purpose & know how they help achieve the larger goal #TeamWork Credit: ASMDSS Group …see more

“It blew me away how powerful the mind is and what we can achieve in whatever we’re trying to do in life - and how quickly we can talk ourselves out of it once the pain comes in. We always have that voice in our heads – are we going to listen to that voice? What I had to do is say ‘no, you are good enough, you deserve it’.” – Fascinating and inspiring chatting to Olympic gold medallist Sally Gunnell about the power of positive thinking: https://virg.in/Rey Virgin StartUp Tempo Nutrition …see more

There are billions of dollars on hold waiting to fund new entertainment content. Sound stages in NY and LA are basically shut down as producers struggle to figure out a way to shoot content safely. #sharktank produced by Sony/ABC/MGM, is now the number 1 show on Friday evening primetime television. We think the work we do is important for small business in #America . We invest and help launch companies, create jobs and introduce a new generation of #entrepreneurs . Next week we will start shooting Shark Tank Season 12 in a "bubble". The complexity of this task is staggering. There are hundreds of people involved and every one of them must be tested and re-tested constantly. Sharks too! …see more

In an attempt to better understand the feelings surrounding the events of the past week, I reached out to friends to have necessary and sometimes uncomfortable conversations. One call was to NFL Hall Of Famer Curtis Martin. We talked about the lessons he’s learned and shared insights that can help us get through this together. Listen at https://bit.ly/2Y98SaE …see more

Twenty years ago my sister and our family suffered a tragedy that we don’t talk about very often. She wanted to talk about it with the hope that it helps someone. I think it will help a lot of people. This is… A Bit of Optimism: apple.co/simonsinek

China: what happens when you refuse to sell your house to the government or accept compensation for its demolition.

Virgin Australia transformed Brisbane’s baggage carousel into a giant sushi train. Loved putting a smile on people’s face to celebrate our new route to Japan https://virg.in/iXr #FeelGoodFlying